FAQs

Frequently Asked Questions

At Classic Home Improvements, we take the time to explain the details about the home remodeling services you request. We answer all of your questions politely and explain our estimates for your home improvement project to your satisfaction.

Because we believe an educated consumer is our best customer, we’ve provided this page of Common Questions for your benefit.

What is included with a free remodeling estimate?

Our free remodeling estimates include a detailed written scope of work.  At times, when necessary or when requested, we will provide renderings for you to view what your remodel will look like completed.  Renderings look like a picture of your home and are a likeness of what your remodel will look like so you can visualize the space to be remodeled.

Will I need to pay for a design agreement?

Most kitchen and bathroom remodels are contracted without a design agreement.  Design agreements are most typically used for major renovations of multiple rooms (such as a whole house remodel) or home addition projects.

What is the difference between an estimate and a design agreement?

An estimate is free and is an educated price that is prepare for your project.  If you are completing a major renovation (such as a whole house remodel or addition), the price is for the entire project.  The price of the project may fluctuate as you move through the process of design.

A design agreement means you have selected Classic Home Improvements as your builder but you are not quite sure yet on the design you want to build.  The agreement is for the design portion only so you can come to an agreement of the design and final project price prior to signing a contract for the full contract amount.

If I sign a design agreement, do I get to keep the design if I decide not to build the project with Classic Home Improvements?

No, you will not be able to keep a set of the design plans until we have mutually agreed to move forward as your builder.  The designs we create are meant for developing your final contract amount with us and they are the first step towards getting your permits, once the design is finalized.  They are not a “build set” which can be distributed for estimates from other contractors.  We highly suggest contacting an architect if you are looking for an architectural build set of plans that you can distribute to contractors to get competitive bids.

How long will my project take?

During our free consultation with you, we will discuss the duration of your project.  The key element in completing your project in a timely manner is for you to be available during the process so you can select your products.  In addition, we will need full access to your home during the remodel during regular work hours (Monday through Friday 8am – 5pm). We will not begin work on your home until all the materials have been received.  Our company policy is to stay on your project until completion once we have started construction.

How much will my construction and remodeling project cost?

Projects vary widely depending on your needs and budget. Our representatives visit with you to better understand your home remodeling needs. At Classic Home Improvements we do more than give you a quote. We provide you with the information you need to make the right decisions for your home.

Our representatives take time to explain the details regarding your project. We answer all of your questions and explain our estimates for your home improvement project.

There is no obligation. Give us some time to review your wish list and we will give you valuable information. We believe that an educated consumer is our best customer!

What types of insurance should a contractor carry?

Contractors should carry at least three types of insurance: California state license, workman’s compensation, and comprehensive general liability (CGL). You should require proof of insurance before allowing a contractor to begin work on your property. We will provide you with proof of our license, general liability, and workers’ compensation forms before we begin work at your home.

Do you use subcontractors?

We employ both subcontractors and hourly employees who are on our payroll.  The subcontractors we work with have all worked with us for several years and for most of them, we are their sole source of employment because we are able to keep them busy from one job to the next.  They are all licensed and insured, as well as covered under our license and insurance. Our hourly employees are all journeymen which means they are a skilled worker who has successfully completed an official apprenticeship qualification in their trade (ie:  electrical, plumbing, tile, etc).

Why should I spend money on new windows?

It’s likely you’re reading about windows for one of the following reasons:

  • You’re spending a great deal of money on heating or cooling your home
  • You’re cold when you sit in your favorite chair next to a window
  • You found out how much your painter is charging to paint each window
  • You just tried to clean a window
  • Your neighbor was recently bragging about their new windows
  • The money you spend on new windows is an investment in comfort, cost savings, and pride of home ownership.

Why do roofing estimates vary so widely?

Roofing costs are heavily weighted to labor and insurance. Generally insurance is the difference. Contractors who don’t have insurance or who have restricted insurance will be less expensive. (For you, this savings may be no savings at all if something goes wrong.)

Will there be a big mess during our project?

Construction is messy.  It is dirty and dusty.  Before it is beautiful, it is a construction zone. However, we respect your property by laying down clean tarps as needed and cleaning the work space and traffic areas daily.

How do you handle communication with us during our project?

When we visit you for the measurements after the job is awarded, we will give you a schedule we can be held accountable for. Our project manager will communicate the status of your job regularly. Our goal is to answer your questions before you have to ask them.

I’ve worked with unpleasant contractors in the past, what are your workers like?

Long-faced and ill-tempered workers are not allowed on our jobs. You will find everyone who comes into your home to be skilled, friendly and helpful in answering any of your questions.

What areas of San Diego do you offer services to?

Classic Home Improvements is located in Escondido and performs work in all of San Diego County including Fallbrook, Poway, San Marcos, Rancho Bernardo, Rancho Penasquitos, Cardiff, Carlsbad, Del Mar, Encinitas, Oceanside, Solana Beach, Vista, Rancho Santa Fe, La Jolla, Ocean Beach, Kensington, Pacific Beach, Bay Park, Linda Vista, Clairemont, La Murray, San Carlos, Sorrento Valley, University City, Serra Mesa, Tierrasanta, Mira Mesa, Carmel Valley, Miramar, Temecula, and Murrieta.

Have other questions?
Contact the Classic Home Improvements Team!