Once you have selected and ordered all your finish material, you will get an estimated date of delivery. Upon receipt of all the material and inspection to confirm it is all in one piece and has arrived in its entirety, your contractor will give you a start date for construction. It is imperative you are ready for construction the day that your demo crew arrives. What do you need to do to prepare? Here are some tips:
Please relocate any shoes or shoe racks placed by the door. They are a tripping hazard during construction. Also, if you have anything on the walls which could be damaged by brushing up against them, please remove them temporarily to protect them.
Clear all hallways. The floors will need to be completely open to avoid tripping hazards therefore it is important to remove any rugs. Your flooring will be protected by plastic. Remove anything hanging on the walls including shelving, pictures, artwork, and clocks to avoid being accidentally brushed into and knocked off the walls.
During your bathroom remodel tools will be used which cause vibrations. For that reason, walls adjacent to the bathroom will need to have all shelving, clocks, photos, and artwork removed. In addition, if you anything against the wall such as a china hutch, we respectfully request that you move those away from the walls to avoid potential damage from the vibrations caused during your remodel.
- Remove everything you want to keep from your bathroom. Anything not removed from the bathroom will be considered trash. This means if you want to keep your towel rings, towel racks, shelving, pictures, photos, etc – you need to take them off the walls.
- Remove any shower curtains, rods, and shower curtain rings.
- Take out any plants.
- Remove everything from the bathroom including the shower curtain and anything inside of your bathtub or shower.
- Clean your toilet. This is more of a courtesy than anything. Your contractor will need to remove the toilet, wouldn’t it be nice if the toilet was clean for the installer to remove?
- Clean your shower and tub. Again, this is more of a courtesy than anything else.
- Clear out your cabinets and medicine cabinet. Again, anything not removed will be considered trash.
- Take out any rugs. They are a hazard and we would not want to damage any rugs during the remodel, especially if you intend to keep them.
- Remove your trash can. We will not use your trash cans so go ahead and place them in a secure place.
We might suggest closing as many doors as possible each day to avoid the spread of dust, which is inevitable during your remodel.
Watch the progress!
We understand you are investing a pretty penny into your remodel. You want it to be perfect. We do too! Just a couple of notes for you:
- Trust Us: You hired us because you had confidence that we are the professionals, that we know construction better than you do. You hired us because you trusted us with your home. You hired us because you did not want to manage your remodel. So we ask you to continue to trust us while we complete the construction phase of your project. With that being said, if you have questions – ask us!
- It may not be apparent: Every day you come home, it may not be apparent what we have accomplished. There are a lot of behind the scene actions that take place that you may not be aware of. We will send you an update every day of what has happened so you do not have to wonder what is happening.
- What you see is NOT what you get: There are specific stages to construction that you may not be aware of. This means that during production you may look at something that looks “unfinished” or that does “not look right”. It is important to remember that there is a process to everything we do. We are not finished until we say we are finished which means – Trust Us – trust us that your completed project will be exactly what you asked for.
- Pick Up List: Near the end of the job, your project manager will have an internal “pick up list”. Once that list is completed, we will schedule a time to meet with you to walk the project to complete any additional “pick up” items that you would like to see completed.
- Project Completed: Once we have completed the items on your pick up list we will ask you to walk the job with us again to verify the project is completed to your satisfaction. At this time we will request final payments and have you sign all final release documents.
- How did we do? Within 30 days you will receive a phone call from Guild Quality (a 3rd party company) who completes surveys on all our services. We ask that you take a moment to answer their questions. Having honest feedback from our customers is imperative to understanding where we excel and where we need to focus on improvement. Within 30 days we will also request to meet with you one final time to take “final photos” of your project for marketing purposes.